November 7, 2019

Press Contact: David Kless
Director of Operations and Communications

A Healthy, Thriving Haitian Ministry
Livesay Family Moving to the United States

Port au Prince, Haiti – After over 13 years on the ground in Haiti, Troy and Tara Livesay, Executive Directors of Heartline Ministries, are moving their family back to the United States. Tara and the children have begun the process and are now residing in Texas. Troy’s move should be complete by June 2020. Both Troy and Tara will continue as Executive Directors and will travel back and forth from their home base in Texas.

The decision is consistent with the overall vision for the ministry, which is healthy, thriving Haitian families. Heartline believes a part of our responsibility in living this vision is a healthy, thriving locally-led Haitian ministry. Additionally, it means healthy, thriving families for the Directors and entire staff. What will not change is Heartline’s commitment to the mission, vision, people and families we invest in in Haiti. It means that Heartline is ready to enter its next phase of growth and operations, led in Haiti by local, native leaders. In the years leading up to this decision, Heartline has actively invested in developing leaders in each of the ministry areas of focus. Those include the Heartline Maternity Center, the Education Center, Beltis Bakery as well as Heartline’s Discipleship and Outreach Programs. Heartline is confident it has the right leaders in place to lead these ministries in a direction consistent with its vision and mission.

As Executive Directors, the Livesays will be present in Haiti on a regular basis, maintaining accountability and continuing to mentor, coach and develop the Haitian leadership teams. Heartline Ministries believes that the mission is not about the people who came to fulfill it. Our goal is to be forward-thinking and intentional about putting leadership and operations control in the hands of those serving and benefitting from the ministry. This move represents a critical step in this journey.

About Heartline: Heartline Ministries is a 501c(3) organization living the mission of investing in Haitian families. This is accomplished through a holistic approach that focuses on maternal care, education, economic opportunity and outreach. Heartline’s vision is healthy, thriving families.

June 14, 2019

Press Contact: Troy Livesay
Heartline Ministries Executive Director

Port au Prince, Haiti – Early in 2018, Heartline Ministries was made aware of alleged sexual misconduct on the part of two employees.

We take any allegation of sexual misconduct extremely seriously and immediately responded. Law enforcement and officials in Haiti were notified and all necessary police reports were filed.

The Board of Directors also made the decision to engage an independent, outside investigator. That organization is Godly Response to Abuse in Christian Environments (hereafter “GRACE”), based in the United States. We instructed our entire team to fully cooperate with this critically important investigation.

GRACE was engaged to provide an assessment with recommendations. We asked GRACE to review our responses, policies, and procedures relating to allegations of sexual misconduct and abuse. In addition, we requested that GRACE provide analysis and feedback along with recommendations regarding this matter and how similar situations can be better addressed in the future.

After a thorough review, including an in-person investigation here in Haiti, that investigation has now concluded. GRACE’s findings and recommendations have been submitted to our Board of Directors. The allegations were proven to be credible. The perpetrators are no longer involved with the ministry in any capacity. We will not be releasing the report to the public out of concern for the privacy and safety of both the victims and witnesses.

We believed the victims from the start and moved quickly to protect them. We are committed to protecting all of those who work for us as well as those whom we serve. We will not tolerate harassment, abuse, or misconduct from our employees or our partners. We affirm the bravery and strength of those who came forward and will continue to make available necessary support as they move forward.

Now we are on a path of healing as a ministry. This painful experience has grieved us deeply and we are dedicated at every level of the organization to ensure that it never happens again. As a result of GRACE’s recommendations, Heartline is taking the positive steps to provide staff with written policy and procedures in the future which will directly address sexual assault and harrassment. There will be training of all personnel to recognize abusive behaviors, understand our policies and response protocols, and understand trauma. We are committed to a culture of trust, safety, and protection for our staff and those whom we serve every day.

There will be no further statement on this matter.

In conclusion, we wish to honour those who came forward to speak truth. You are our heroes.

June 28, 2018

Director of U.S. Operations

We are thrilled to welcome Staci Coomer to the Heartline Family! As Director of U.S. Operations, Staci will lead our U.S.-based fundraising and communications team.

With eighteen years of professional fundraising and management experience, Staci has extensive knowledge and expertise in all areas of nonprofit development. She is a transformational leader known for her ability to realize the potential of an organization, and create greater capacity to serve those in need.

Staci was previously the VP for External Affairs at Lutheran Immigration and Refugee Service and is currently pursuing a doctoral degree in Business Administration and Leadership at Walden University.

Like Heartline, Staci is passionate about serving families. Her work in healthcare and immigration have focused on ensuring that basic needs are met for all families – locally, regionally, and nationally. She is looking forward to expanding that focus to international work in Haiti.

We are grateful for God’s continued provision for Heartline and look forward to working with Staci.

February 17, 2018

Press Contact: Troy Livesay
Heartline Ministries Executive Director

Port au Prince, Haiti (February 17, 2018) – Heartline Ministries was recently made aware of an incident of sexual misconduct on the part of one employee and an allegation of sexual misconduct on the part of another employee.

We take any allegation of sexual misconduct extremely seriously and so immediately responded.

At this time, one employee has been terminated. Officials in Haiti have been notified and the necessary police reports have been filed.

We made the decision to hire an independent, outside investigator to fully investigate the allegations. The other employee has been placed on paid leave, pending the completion of the independent investigation. Neither of these employees worked at our Maternity Center or in its vicinity. None of the allegations involve an employee or a client of the Maternity Center.

As an organization, we are vigilantly committed to protecting all of those who work for us as well as those whom we serve. We will not tolerate harassment, abuse, or misconduct from our employees or our partners. We affirm the bravery and strength of those who came forward, we are committed to them.

Even though we are moving as quickly as possible towards a resolution, we will not rush the investigation in any way as it is absolutely necessary that this process be thorough and complete. Our entire team has been instructed to fully cooperate with this critically important investigation. We remain deeply committed to the safety and security of our employees as well as the people of Haiti whom we serve everyday.

There will be no further public comment from Heartline or any of our employees, board members, or partners on this matter until the investigation is complete.